Our Risk Free Guarantee: Island Style Surf Sports is committed to customer satisfaction. If you are unhappy for any reason with the merchandise you receive, simply return it within 30 days of the shipping date for a refund (merchandise must be in the condition it was received).
Hassle-Free Returns and Exchanges:
Send all items to:
Island Style Surf Sports
2105 Padre Blvd
South Padre Island, TX 78597
There are just four simple steps:
Customers are responsible for shipping all exchange/return merchandise back to us (unless defective or the wrong items were shipped). For your convenience, we have put together a Return Shipping Label creator, for use of this feature please follow the link above.
If you decide to return an item, and use the UPS Return Shipping Label $7.95 will be deducted from your refund or charged to your credit card.
There will be no additional shipping fees for the use of the UPS Return Shipping on any Exchanges
In the event a return is made due to defective merchandise or a wrong item was shipped, you will not be responsible for the cost of shipping the merchandise back. Simply use the UPS Return Label provided, or include a receipt for the postage paid and we will refund that amount to you.
Island Style Surf Sports will cover the cost to ship exchanged items back to you (via UPS Ground Service only) to offset the cost you incurred shipping the items back to Island Style Surf Sports. Island Style Surf Sports reserves the right to revoke this policy on a case-by-case basis in the event we deem a customer is abusing it.
You can choose any method you like (USPS, UPS, FedEx, etc.). If you use our return label, you must ship with UPS. We highly advise securing a tracking number for your return, as Island Style Surf Sports will not be liable for any return packages lost in transit.
Please allow up to 10 business days for processing from the time you return your item(s) to us. For exchanges, you will get an email confirmation once the items are on their way out to you.
We apologize for any shipping mistakes. Please fill out the return/exchange form, affix the UPS Label to your package, and send the wrong item to us. We will be happy to correct it as quickly as possible. And remember, you will not be charged for using the return label since we made the mistake.